1. Confirm your client user name.
Log onto the client system using the same user name and UNIX environment that resulted in the unexpected user name. At the UNIX prompt, enter:
who am i
Is the user name returned the name you expected?
2. Confirm the name of the client system. Enter:
hostname
The system will return its official network host name.
3. Examine the server access file for the record that matches the client machine name/client user name combination (this should be performed by the AcuConnect system administrator).
To do this, become superuser or log on as root and run the server access file manager utility ("acuconnect -access"). Be sure to enter the name of the working server access file in response to the utility's first prompt.
Select menu item [4] - "Display one/all security records." Respond no ("N") to the prompt "Display all records?" Respond to the next two prompts with the client machine name and client user name, respectively. The matching record will be displayed.
If there is no matching entry, you need to add one.
If the Local Username field contains the name of a user (a string), check the UNIX password file (/etc/passwd) for the presence of a valid entry for that name. If no entry exists, the name is not valid.
If the Local Username field is "same as client", Local Username is set to the value of Client Username. Check the UNIX password file (/etc/passwd) for the presence of a valid entry for that name.
If the Local Username field is blank, Local Username is set to the value of the server configuration variable DEFAULT_USER. The value of DEFAULT_USER is defined in the server configuration file. Check the UNIX password file ("/etc/passwd") for the presence of a valid entry for that name.
4. Confirm that acushare is running on the UNIX server by issuing the "acushare" command with no arguments. If you receive a usage message, then acushare is not running, and may be manually started using the "acushare -start" command. See section 5.1.1 for more information on running acushare.