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6.3 Troubleshooting

This section is a collection of step-by-step diagnostic procedures for finding and resolving common system problems. Many of these procedures require access to root or Administrator privileges and are intended for use by your site's AcuConnect or system administrator.

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6.3.1 Technical Support

6.3.2 Unexpected User Name

6.3.3 Connection Refused

6.3.4 Invalid Password

6.3.5 AcuConnect Fails to Start

6.3.6 Problems Starting/Stopping Services