Problem: Attempts to connect to the server fail with an invalid password error.
Invalid connection password specified by client
The causes and remedies of password match failures are straightforward. Invalid password errors occur for two reasons:
1. The password supplied via interactive input does not match the password in the access record.
These failures are obvious and simply require that you work with your AcuConnect system administrator to establish a new password or to have the password requirement removed.
2. The password is supplied by the application via the Acu-Client-Password variable, and the value of Acu-Client-Password does not match the password in the access record.
Because password transactions involving Acu-Client-Password are invisible to the user, the cause of these failures is not immediately obvious. If you are getting the error message given above, but you're not being prompted for a password, the application is using Acu-Client-Password. The value of Acu-Client-Password is set when the application is installed. To change or remove the password requires assistance from the application's technical support group. Contact your application vendor.